Al Quoz industrial area 1, Warehouse 16 - Dubai
Work: Monday - Friday : 9:00 АМ - 6.00 РМ
Weekends: Closed
Payment and delivery +971 (4) 371-94-00
RU

FAQ

General
Payment and Delivery
Technical
Can I make an order without visiting your office?

Yes, you can. You are welcome to make your order online or call our sales and discuss the details. Also, you can send your specifications or your finished layout by e-mail.

What is the lead time?

The lead time will depend on the specifics of your order: the number of copies, the printing type and techniques, the post-printing processing, as well as on the workload of our print shop. We have quick printing, too.

Can I have my order printed same day?

Yes, you can. We offer urgent printing so our customers can get their finished product in a few hours. This is to be discussed with our sales as the lead time will depend on the specifics of your order.

How shall I pay for my order?

By bank transfer. Inform our sales of your company’s bank details for the invoice.

What is the charge for shipment?

Shipment is charged extra depending on the weight and the location.

What do I need to pay by bank transfer?

Companies are requested to provide their bank details to be included in the invoice. Individuals provide their passport data.

Do you check up layouts for grammar errors?

No, we don’t check up finished layouts for spelling or punctuation errors. When making an order, please specify if you want your layout checked and corrected.

What image resolution should the layout have?

Pictures or images of at least 220-300 dpi at 1:1 scale are accepted for printing. Lower resolution will impact the quality of printing.

Do you make colour proofing before printing?

For digital printing, a colour proof is always there to be approved by the customer. For offset, colour proofing can be made at extra charge.

What does it take to make a correct layout?

To comply with the standards of the print house, the layout must have CMYK colours, bleeds, raster pictures, and fonts converted to curves. Your layout will be finalised upon request.

What print run of leaflets is the best for offset print?

There are several parameters to determine the best print run. For A4 or A5 standard leaflets, there must be at least 500 copies printed with offset.

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